Insane Customer Care

Responsive. 
Reliable. 

Tailored, superb landscape service.

Service that is uniquely Trimac Outdoor

Our service is based on four basic principles: Communication, responsiveness, attention to detail and innovation. We always exceed our customers expectations with unparalleled service:

  • Dedicated account manager and on-call crews
  • Syncscape – online service portal
  • Properly trained and certified personnel
  • Proactive groundscare and service
  • Best practices for fertilization and pest management

The Trimac Outdoor team will always provide exceptional customer care. We protect the quality of your landscapes in a manner that will delight community residents and commercial tenants.

Syncscape landscape portal

Communication is paramount to maintaining long-term landscape relationships. Exclusively for Trimac Outdoor customers is access to an online landscape communications platform that provides comprehensive service reporting and updates.

  • Orange reports after all regular maintenance visits
  • Track progress of the quarterly landscape plan
  • Submit and track service requests online
  • Immediate access to invoices, proposals and contracts
  • Manage access for other portal users
  • Update landscape service sentiment

A Commitment to Excellence

Landscape installation and maintenance is often the largest expense to HOA communities, multifamily properties and commercial office/retail centers. We always strive to offer the best service in the industry:

  • Landscape assessment
    Comprehensive property assessment that identifies all necessary services, potential problem areas and improvement recommendations.
  • Monthly landscape review
    Conduct monthly reviews to assess crew performance to ensure that exceed expectations.
  • Weekly quality checks
    Internal quality checks are conducted weekly to address any service issues and to ensure all services are carried out as agreed.
  • Quarterly inspection and improvement plan
    Quarterly improvement plan for all grounds, irrigation and lightscapes established in collaboration with our customers.

Stay informed with the Orange Report

Stay up-to-date about all aspects of your landscape and grounds care services with the exclusive Trimac Outdoor Orange Report.  It’s another way we provide worry-free service and to make sure we meet the unique expectations of our customers.

Need a landscape installation

If you need an immediate landscape installation on your property, our team stands ready to complete the job.

Get an estimate today and we’ll be ready to go to work tomorrow.

Need a landscape installation

If you need an immediate landscape installation on your property, our team stands ready to complete the job so you don’t have to worry.

Get an estimate today and we’ll be ready to go to work tomorrow.